[ frequently asked questions ]
explore most popular questions
What is Nexus Innovation?
Nexus Innovation is an authorized dealer for BeForward, a renowned car exporter. We help customers purchase new and used cars from Japan and facilitate the import process into United Arab Emirates.
What types of vehicles does Nexus offer?
We offer a wide range of both new and used vehicles, including sedans, SUVs, trucks, and more. All vehicles are inspected and meet high-quality standards.
How do I purchase a car through Nexus?
You can browse our inventory online or contact us directly. Once you select a car, our team will guide you through the purchasing process, including payment and shipping arrangements. Or, you may visit our How to Buy page to read more.
Does Nexus Innovation handle customs and import duties?
Yes, we assist with all necessary customs procedures, including paperwork and payment of import duties. Our team ensures a hassle-free process from purchase to delivery.
What warranty or guarantee do you offer on vehicles?
All vehicles purchased through Nexus Innovation come with an inspection certificate, and certain vehicles may also come with a warranty. Be sure to check the details of each vehicle or speak to our team for more information.
How long does it take for a car to be delivered?
Delivery time depends on the vehicle's location and shipping arrangements. Typically, cars from Japan take 4-6 weeks to arrive in Pakistan. We provide tracking updates throughout the process.
What if I have issues with the vehicle after purchase?
Customer satisfaction is our priority. If you encounter any issues after receiving your car, contact our customer service team immediately, and we’ll assist you with resolving the matter.
